NewPay
OFFLINE MERCHANT GUIDE

In-store Merchant Application Guide

Physical merchants must start onboarding through the NewPay App. After registration and login, submit merchant materials, contact information, legal representative and shareholder information. Once approved, in-store acceptance services can be deployed.

For stores, counters, tables and physical payment QR stand scenarios.

Download and log in NewPay App

Merchants NewPay App application. App

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  • Use or NewPay App
  • Ensure the contact phone remains reachable when filling in subsequent materials.
application In-store merchant applications are not submitted on the web. Please enter from inside the NewPay App.

Application onboarding flow

In the NewPay App, go to Me - Merchants - Apply for Onboarding, then submit in-store merchant materials.

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Me Merchants application onboarding
  • After entering the application flow, fill in each page in order and do not skip required fields.
  • Use the Me - Merchants application flow.

Fill in merchant basic information

After entering the application page, first fill in merchant entity information. Ensure it matches the registration materials.

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Registered merchant name Keep it consistent with the entity registration documents.
Merchant type Select according to the actual operating entity.
Business category Select the corresponding industry and scenario.
MCC code Fill in or select according to the business category.
Business license Upload clear and valid relevant materials.
Click Next after completion After completing basic information, proceed to the contact and business information page.

contact Business Information

Follow the app instructions to fill in contact and business category information, then proceed to legal representative and shareholder information.

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  • contact Name, contact phone email
  • store or business address
  • Customer service phone or daily contact method.
  • in-store operating scenario Business category
These details will be used for review communication Provide true and reachable contact information so NewPay can communicate promptly during material verification.

Add legal representative and shareholder information

Fill in legal representative and shareholder information as required, ensuring it matches the actual operating entity and ownership structure.

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Legal representative information Name, date of birth, nationality, ID type, ID number and validity period.
ID materials Upload clear ID images or scans as required.
Shareholder information Individual shareholderorinstitution Type
  • After legal representative and shareholder materials are completed, tap Submit to enter system review.
  • Inconsistent information may affect review progress.

Submit and wait for review results

After successful submission, NewPay will review the materials. Review results will be sent to the NewPay App within two working days or communicated by official customer service.

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application success

NewPay App

When you are ready to apply, return to the NewPay App to complete submission. This page explains the process and material preparation.

In-store merchants Get the App
READY BEFORE APPLY

Prepare before you start

materials, App

Merchant entity Registered merchant name, Merchant type, Business category, MCC code Business license materials
Contact Information contact Name, phone, email, phone store address
Legal representative materials Legal representative name, date of birth, nationality, ID type, number, validity period and ID images.
Shareholder materials Individual or institutional shareholder information, filled in truthfully according to the actual ownership structure.

In-store Merchant Application App

After materials are ready, go to Me - Merchants - Apply for Onboarding inside the NewPay App to submit the application.

Get the App